Our Terms & Conditions

Andreasens Green Wholesale Nurseries, is a wholesale nursery supplying to customers that have an active ABN and business registered to the landscaping, nurseries and horticultural industries.
If you have any questions regarding if we can supply or verification if your business meets our terms of trade, please email sales@andreasensgreen.com.au.

Availability of Stock

  • Orders must have a set delivery date for available stock to be allocated to an order.
  • All stock quoted by Andreasens Green is subject to availability at time of order placement.
  • Prices stated are GST exclusive and valid for a period of 30 days from date of quotation.
  • All prices and charges are subject to change without notice.
  • If an order is not taken within 30 days of the set delivery date the Andreasens Green owned stock shall be unallocated from the order.

Ordering

  • Acceptance of a quotation/order shall be made in writing via email confirmation.
  • Changes to orders, after placement, are required in writing and are subject to availability at the time of notification.
  • Payment of orders via credit card will incur a 1.5% surcharge.
  • Orders placed by non account customers must be paid in full at time of pick up or prior to despatch.
  • We will only accept orders from registered ABN businesses that are in the landscaping, nurseries and horticultural industries.

Outsourcing of Stock

  • Stock that has been outsourced specifically for an order must be taken in full.
  • Outsourced stock that is cancelled after ordering or delivery to Andreasens Green will be charged at 100% of the quoted price.

Delivery charges and conditions

Sydney Metropolitan Area
Delivery Invoice value under $1,500 $115 per load
Delivery Invoice value over $1,500 $60 per load
200lt Stock $35 per unit handling charge
400lt Stock $65 per unit handling charge
Central Coast / Wollongong / Blue Mountains Area
Delivery Invoice value under $1,500 $175 per load
Delivery Invoice value over $1,500 $90 per load
200lt Stock $35 per unit handling charge
400lt Stock $65 per unit handling charge
Newcastle / Hunter Region / Canberra / Nowra
Delivery Invoice value under $1,500 $300 per load
Delivery Invoice value over $1,500 $165 per load
200lt Stock $35 per unit handling charge
400lt Stock $65 per unit handling charge
All other Delivery Areas
All other Delivery Areas POA
Hire Trucks
Any external hire truck (including crane trucks). This option shall be quoted on for all stock to or greater than 500lt and high volumes of 200lt and 400lt POA
  • Deliveries are carried out Monday – Friday, 7am – 2pm, excluding public holidays
  • Outside the above specified hours will be subject to a surcharge (POA)
  • If a 7am delivery is required, bookings must to be made four (4) days in advance subject to truck availability.
  • Deliveries are made to the kerb side or site entrance only.
  • A charge of $2.20 (ex GST) per plastic tray for 140mm and tubes. This is refundable upon the return of trays to Andreasens Green

 Futile trips - Redelivery

  • Orders cancelled/postponed whilst in transit or on arrival to site will incur a minimum $300 (ex GST) charge in addition to the original delivery fee.

Cancellations

  • If an order is cancelled, Andreasens Green will use its best endeavours to on-sell any stock that is commonly grown and held by the company. If Andreasens Green is unable to do this, the customer will be charged 100% of the quoted price.
  • If an order is cancelled after it has been picked and loaded on the delivery vehicle, a 20% of invoice value restocking will be charged to the customer to recover the cost of loading and unloading.
  • Orders cancelled/postponed whilst in transit or on arrival to site will incur a $300 (ex GST) charge in addition to the original delivery fee if the delivery is reorganised for another time within 5 days. If the delivery is organised outside of this 5 day window then a 20% of invoice value restocking fee will be charged to the customer.

Unloading at Customer Site

  • Customers must have personnel on site at time of delivery to carry out unloading. If no personnel are present to assist, the stock may return to Andreasens Green and the customer may be charged a restocking fee of 20% of invoice value.
  • One hour is allowed for the unloading of the delivery vehicle. Charges will apply, at the discretion of Andreasens Green, every half hour over the first hour ($75 ex GST per half hour) if on site delays occur.
  • Both machinery (Bobcat/Teleloader/Crane) and staff members are required from the customer on site for the, Workplace Health & Safety compliant, unloading of stock 75lt & larger. Failure to provide the necessary machinery and/or staff will result in the stock not being released and a redelivery fee of $300 ex GST applied in addition to the original delivery fee.
  • Delivery of large specimens or high volumes of stock may require delivery via specialised transport e.g. flat bed crane truck. These will be quoted and charged as a separate freight component. Delays while using the specialised transport beyond the above mentioned one hour allowance for unloading shall incur additional charges.

Holding Fees and Potting Fees

  • If a pre-grown order or forward order is delayed from the agreed delivery date, Andreasens Green will contact the customer and discuss the potential options to for managing the delay. These include on-selling, regrowing, substituting, downsizing, and applying holding and potting fees.
  • Holding fees shall commence 30 days from the agreed delivery date.
  • A schedule of Andreasens Green Potting and Holding rates can be supplied on request.

Returns

  • Returns may be credited or refunded at the discretion of Andreasens Green.
  • Stock will only be credited if Andreasens Green is notified within 48 hours of delivery and returned within five days of delivery. The returned stock must be in the same condition as it was dispatched by Andreasens Green
  • Returns due to the fault of Andreasens Green (damaged stock etc.) shall be credited or refunded to the customers account with no additional charge.
  • Returns due to the fault of the customer (over ordering, ordering wrong species etc.) of Andreasens Green grown stock will incur a handling and administration charge of 20% of the invoice value. This fee will be deducted off the credited amount.
  • Returned stock specifically outsourced for an order will not be credited.
  • If an Andreasens Green truck is requested to pick up stock for return for credit, the customer will be charged a fee of $250 (ex GST) or original quoted delivery fee (whichever is greater).

Tree Certification

  • The customer must notify Andreasens Green if tree testing and certification is required at time of quoting.
  • Certification as per AS2303:2015 will incur a cost of $100 (ex GST) per batch tested.
  • Trees used to test compliance will be supplied to the project as part of the order.
  • If a full destructive test is required, the customer is required to pay the full cost of the tree.
  • Testing must be requested a minimum 5 business days prior to despatch.
  • Andreasens Green can only provide tree testing and certification on stock grown by Andreasens Green

Project Delay Management

  • At the discretion of Andreasens Green, orders that have a supply time of 60 days or greater from time of placement shall require a supply agreement, signed by both parties.
  • The conditions outlined in the supply agreement are designed to protect the health and vigour of the stock, to reduce wastage and ensure the agreed stock is supplied to your project. One or a combination of the following management strategies may be applied in the event of project supply delays.
    Re-allocation
    Andreasens Green reserves the right to release any stock and re-allocate to the next available batch if stock is not taken within the agreed time frame. All planned actions shall be communicated with the customer prior to reallocation of stock.
    Holding fees
    The Holding fees tabled below, apply to all stock lines that are not delivered within 30 days of the agreed delivery time.
    Pot On Fees
    Any lengthy delays may require a 'Pot On' variation as per table below. Once the stock has been 'Potted On' a new delivery time frame must be agreed to.
Holding fees for delays from 30 days onwards   Pot On Fees for delays
Plant Size Price per unit per month
(ex GST)
  Original Size Pot To Rate per unit (ex GST)
50mm tube $0.12   50mm tube 140mm $4.65
140mm $0.28   50mm tube 200mm $8.95
200mm $0.55   140mm  250mm $14.25
300mm / 25lt $1.90   200mm 300mm $30.50
45lt $4.50   200mm 45lt $87.00
75lt $7.50   300mm 45lt $65.00
100lt $11.50   300mm 75lt $140.00
150lt $19.50   45lt 100lt $160.00
200lt $25.00   75lt 150lt $265.00
300lt $33.00   100lt 200lt $380.00
400lt $41.50   200lt 400lt $370.00
750lt $70.00   400lt 750lt $600.00
1000lt $135.00   400lt 1000lt $2,650.00
1500lt $180.00   750lt 1000lt $2,050.00
2000lt $250.00   750lt 1500lt $2,550.00
exground, palms and trees $150.00   1000lt 2000lt POA

 

Business Hours
Monday to Friday 7.30am to 4.30pm. Weekend appointments by prior arrangements.

Our Growing Locations and Contacts
Kemps Creek 50 acres – 1543 Elizabeth Drive (Opposite Western Road). Head Office, production nursery, Sales & Despatch. Tubes to 1000lt container trees.
Lansvale 8 Acres – 171 Hollywood Drive Lansvale . By appointment only. Propagation & semi mature evergreen stock.
Mangrove Mountain 72 acres - 3051 Wisemans Ferry Road Mangrove Mountain. By appointment only.  Contract growing site, 150mm up to 1000lt evergreen tree stock.

P: 02 9826 1911 | F: 02 9826 1655 | E: sales@andreasensgreen.com.au or visit our website www.andreasensgreen.com.au